Terms & Conditions

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eCommerce Terms & Conditions

Pourtal Terms & Conditions
Last updated April 15, 2021
The following terms and conditions (“Terms”) constitute a binding agreement between you and Pourtal (a concept derivative of Vine Connections), its affiliates, and its and their parent and subsidiary companies (collectively, “Pourtal” “we,” or “us”) with respect to your use of this website and any other Pourtal owned websites, micro-sites, and social media pages and accounts (collectively, “Pourtal Sites”), all Pourtal-owned mobile applications (collectively, the “Applications”), and the services available on such platforms (together with the Pourtal Sites and the Applications, the “Services”), including any Content (as defined below). If you do not agree to these Terms, please do not use or access the Pourtal Sites, Applications or Services for any purpose. Additional policies, terms, and conditions applicable to certain Pourtal Services, specific areas of certain Pourtal Sites or Applications, or to particular content or transactions, may also be posted in particular areas of certain Pourtal Sites or Applications and, together with these Terms, govern your use of those areas. Any such additional policies, terms, and conditions are incorporated into these Terms. If any inconsistency exists between these Terms and such additional policies, terms, and conditions, such additional policies, terms, and conditions applicable to those specific areas of the Pourtal Sites or Applications will be controlling with respect to those particular areas. Pourtal reserves the right to cancel and/or terminate any user’s account for any violation of these Terms or other terms stated on Pourtal Sites or Applications. Fraudulent behavior, creating multiple accounts to acquire additional credits, spamming, flaming, excessive use of profanity or abusive language, on Pourtal Sites, Applications or any other website in regards to Pourtal, or while contacting any of our Member Services team, will not be tolerated.

The Sale of Alcoholic Beverages
By using this site you swear and affirm that you are over the age of 21. DrinkPourtal.com makes every effort to ensure that alcoholic beverages are not delivered to anyone who is under the age of 21. You must be 21 years of age or older to purchase from Pourtal Sites. The purchase of alcohol by persons under the age of 21 is strictly prohibited by law. By placing an order on Pourtal Sites, you are expressly warranting that you are at least 21 years of age, and that the person who will receive the order is also at least 21 years of age. A valid government-issued ID will be required upon delivery. If you intentionally or unintentionally misrepresent your age in order to provide alcohol to a person under the age of 21 drinkpourtal.com will prosecute you fully to the extent allowable by law.

Any items containing alcohol purchased from Pourtal Sites will be delivered with an "Adult Signature Required" designation, and the third party carrier that delivers the items must verify identification upon delivery. Please note you, or someone at least 21 years or older, must be present at the time of delivery. Please consider arranging for delivery to a business location to avoid undue delay. Pourtal repackages products in order to facilitate shipping. As a result, products original packaging may not be included in your Pourtal order.

Pourtal Subscribe & Save Membership
You may become a Pourtal Subscribe & Save member by completing a transaction and entering your personal details, including credit card, using the Subscribe & Save option (powered by ReCharge) on Pourtal Sites or Applications. By selecting Subscribe & Save, you agree to receive the selected quantity shipped to you at the frequency of your choosing (1 or 2 months) from Pourtal until you cancel your membership. Taxes and shipping may apply. By becoming a member and providing your membership and credit card information, you authorize Pourtal to charge your credit card (including shipping and any applicable tax) for each Subscribe & Save shipment. Please notify us at least 3 days prior to any shipment to update your account information, payment method, change your address, skip a shipment, or to cancel your membership.

Subscribe & Save members can make changes to their account, subscribe & save orders, and manage delivery by logging in to their account on DrinkPourtal.com

Membership Termination. You may cancel your Pourtal Subscribe & Save Membership at any time by logging in to your account on DrinkPourtal.com. Pourtal may terminate your membership and refuse any and all current or future use of your Pourtal Subscribe & Save Membership or Pourtal Services, or any portion thereof: (1) in order to comply with applicable laws, (2) if you provide any information that Pourtal determines, in its sole discretion, to be untrue, inaccurate, not current or incomplete (or if the information becomes untrue, inaccurate, not current or incomplete), (3) if Pourtal determines, in its sole discretion, that you are using your Pourtal Membership in a manner not permitted by these Terms, or (4) in other circumstances, as Pourtal deems appropriate in its sole discretion.
If you register to become a Pourtal Subscribe & Save member, you agree to complete the initial registration process according to the requirements stated on the applicable Pourtal Services, and to provide accurate and complete information including, but not limited to, your legal name, age, billing address, delivery address (if different), email address, and telephone number. When making a purchase on or through Pourtal Services, you must provide accurate and complete information as required when using a credit card or other payment card, including the cardholder name, payment card number, expiration date, and if requested, card security code, at the time of submitting your order form. You represent and warrant to Pourtal that your use of a payment card in connection with any purchase you make on or through Pourtal Services is authorized and legal. As part of the initial registration process, you must choose a user name and a password to use when accessing the Services. For your protection, you must keep your user name and password secret. You must immediately notify Pourtal if you learn or suspect that the security of your user name or password has been breached. You are responsible for any loss or damage arising from your failure to protect your user name or password.
You are responsible for updating your registration information, and payment service or payment card information, as applicable, and for making sure that the billing address in your registration information is consistent with the billing address for your payment service or payment card. You are also responsible for promptly notifying your payment service or payment card issuer of any changes to your billing information or of any loss, theft, or unauthorized use of your payment service account or payment card number.
The total amount to be paid by you for your order will be the sum of the prices for the products you select or those selected for you, all applicable taxes, and shipping and handling charges with a 5% discount on products applied for Subscribe & Save members. Payment is due when you submit your order, and you hereby authorize Pourtal to charge such amount to your payment card at that time.

Returns and Cancellations:
Defective merchandise can be exchanged within 30 days of receipt of order. Any return will be done at the expense of the customer. Orders refused, canceled, or otherwise requested as a return after the order is sent to a third party carrier for delivery will incur a restocking fee of $20 USD. Fees assessed for payment to the third party carrier are non-refundable.

Privacy Policy:
Your use of the Pourtal Sites, Applications and Services is subject to our Privacy Notice located at drinkpourtal.com/privacy, incorporated herein by reference, which applies to the collection, use, disclosure and other processing of personal information by Pourtal.

Security Policy:
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Title of Ownership:
For all items purchased from Pourtal Sites, title is passed to the purchaser in the state of California. By placing an order with Pourtal Sites, you expressly agree to assume title to the merchandise in the state of California, immediately upon tendering full payment. All items must be paid for in full prior to arrangements for delivery. Pourtal’s performance obligation under the purchase agreement for the sale of sake is complete upon tender of the merchandise to a third party carrier for transportation and delivery.

Title & Shipping Regulations
The purchaser assumes all responsibility for shipping the wine from California to their home state. By placing an order, buyer authorizes seller to act on buyer’s behalf to arrange for transportation of the buyer’s wine at the buyer’s direction. By arranging for transportation of the wine, Pourtal is providing a service to, and acting on behalf of the purchaser. By utilizing this service from Pourtal, the purchaser is representing that purchaser is acting in a fashion compliant with his/her local and state laws regarding the purchase, transportation and delivery of wine. The purchaser represents that purchaser has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of wine and is legally entitled to take quantities ordered and once again authorizes that purchaser is 21 years of age. Seller makes no representation as to the legal rights of anyone to ship or import any wines, alcoholic beverages or other goods into any state. The purchaser is solely responsible for the shipment of wine and other goods purchased and for determining the legality and the tax/duty consequences of having the wine and other goods shipped to the applicable destination. Alternatively, purchaser may choose to pick up the wine at seller’s location, or make shipping arrangements independent of Pourtal if they choose.

Pourtal provides transportation coordination as a complimentary service and does not profit from any delivery arrangements we make for you. Pourtal makes no warranties or guarantees regarding the transportation or delivery by the third party common carrier.

If one or more items are not available for shipment, we will notify you to offer substitutions or make other arrangements. We are unable to ship to P.O. mailboxes or to the following states: Alaska, Arkansas, Hawaii, Kentucky, Michigan, Mississippi, and Utah. Void where prohibited, only available in the continental US. Pourtal cannot ship outside the continental US, to US territories, or to Armed Forces outside the continental US.

Weather Conditions:
Pourtal suggests that you refrain from requesting shipment during extremely hot or cold weather. Pourtal does not guarantee that third party carriers have temperature-controlled warehouses. During hot months, Pourtal will make Express Shipping options available for faster transit. If you request shipping during extreme weather conditions, we encourage you to place your order at the beginning of the week, using Express Shipping service when available, to avoid weekend layovers in a carrier's warehouse. Pourtal reserves the right to delay releasing your merchandise to the third party carrier for shipment in order to ensure that the product you receive is of the highest quality possible.

Estimated Shipping Times:
Estimated shipping times do not include weekends or holidays. Most orders leave our store within 1-4 business days. Pourtal does not guarantee any estimated shipping time. For more precise information, please contact the third party carrier who is contracted to deliver your merchandise. Processing time is not included in these delivery times.
All orders are sent via standard ground shipping unless otherwise noted. If special delivery dates or immediate shipment is required, please contact us. Most orders are delivered within 5-10 business days of purchase, depending on the destination.

Pourtal Product Review Guidelines:
We invite customer participation and product feedback through our review program. We appreciate your engagement but must limit the scope of the reviews to your personal evaluation of the selected items. Pourtal reserves the right to remove any reviews that contain obscene, profane or spiteful comments. As well, reviews should remain on the topic of the product itself, not your experience with the service or comments about our listings. Reviews not following these guidelines will be removed. Please use our contact form to provide feedback about any other aspect of your experience with Pourtal.

Links
The Pourtal Sites may contain links to other web sites or resources. These links are provided for your convenience only. You acknowledge and agree that Pourtal is not responsible or liable for (1) the availability or accuracy of such web sites or resources; or (2) the content, advertising, products or services on or available from such web sites or resources. Pourtal has no control over third-party websites and we are not responsible for the content of such websites or the privacy practices of those third-party websites and the inclusion of any link on the Pourtal Sites does not imply that Pourtal endorses the linked site. If you decide to access a third-party website linked from the Pourtal Sites or Applications, you do so entirely at your own risk and your use of those sites is subject to those websites’ terms and conditions and privacy policies.

GIFT CERTIFICATES
Gift certificates must be redeemed through the Pourtal website (www.drinkpourtal.com) toward the purchase of products listed in Pourtal’s online catalog. Gift Cards and their use are subject to these Terms. In order to purchase a Gift Card, you will need to provide certain information, including but not limited to, recipient email address, recipient name, and a valid credit card number. All Gift Cards are distributed electrically to the purchaser’s provided email, no physical copy will be distributed. It is the responsibility of the purchase to distribute the Gift Certificate to the intended recipient if purchased as a gift. Gift certificates cannot be used to purchase gift certificates or gift cards, such as Pourtal Gift Certificates. Gift certificates are not redeemable for cash and cannot be returned for a cash refund, except to the extent required by law. Any unused balance will be placed in the recipient's gift certificate account and is not transferable. Gift Cards do not have an expiration date. If your order exceeds the amount of your gift certificate, you must pay for the balance with a credit card. Pourtal's gift certificates are issued via Shopify interface on behalf of the Pourtal company, based in CA. By visiting Pourtal Sites, you agree that the laws of the state of California, without regard to principles of conflict of laws, will govern these gift certificate terms and conditions.

Promo and Coupon Code Terms
Pourtal promotions cannot be combined with other offers, including shipping discounts and may not apply to all bottles. Pourtal promotions cannot be applied retroactively. Promotional shipping cannot be used in AL, AK, HI, MS, or UT and only applies to Ground shipping.

Promo and Vouchers from Third-Party Sites
Occasionally coupons and promos we run are shared on third-party coupon and user submitted deals sites. Many of these coupon codes become expired and are not updated to reflect that on these third-party websites. We do not have any control over the posting of coupons and the content of any of these websites, as such we cannot honor coupon codes or promotions that have become expired.

Risk of Loss
All items purchased from Pourtal are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. With respect to Gift Cards, the risk of loss and title pass to the purchaser upon electronic transmission to the purchaser, recipient or delivery to the carrier, whichever is applicable. If your Gift Card is lost or stolen and you have proof of purchase, Pourtal (in its sole discretion) may issue a replacement for the balance shown in its records. Pourtal is not responsible if a Gift Card is lost, stolen, destroyed, or used without your permission.

Disclaimer of Warranties
THE POURTAL SITES, APPLICATIONS AND SERVICES AND THE CONTENT PROVIDED ON OR THROUGH THE POURTAL SITES, APPLICATIONS AND SERVICES IS PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, AND POURTAL HEREBY DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. NEITHER POURTAL NOR ANY PERSON ASSOCIATED WITH POURTAL MAKES ANY REPRESENTATION OR WARRANTY WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE POURTAL SITES AND APPLICATIONS OR THEIR CONTENT. WITHOUT LIMITING THE FOREGOING, NEITHER POURTALNOR ANYONE ASSOCIATED WITH POURTAL REPRESENTS OR WARRANTS THAT THE SITES, APPLICATIONS, SERVICES OR THE CONTENT WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SITES OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE POURTAL SITES AND APPLICATIONS OR THEIR CONTENT WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

Limitation of Liability
IN NO EVENT WILL POURTAL, ITS LICENSORS OR CONTENT PROVIDERS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITES, APPLICATIONS AND SERVICES OR TO REDEEM A GIFT CARD, OR ANY CONTENT, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND WHATSOEVER, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. USE OF THE POURTAL SITES, APPLICATIONS, SERVICES OR THEIR CONTENT IS AT YOUR SOLE RISK. IN THE EVENT A GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND POURTAL’S SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD.

Copyright
All content included on or made available through any Pourtal Sites, Applications and Services, such as text, graphics, logos, button icons, images, videos, audio clips, digital downloads, and data compilations is the property of Pourtal or its content suppliers and protected by United States and international copyright laws. The compilation of all content included in or made available through any Pourtal Sites, Applications and Services is the exclusive property of Pourtal and protected by U.S. and international copyright laws.

Indemnification
You agree to defend, indemnify and hold harmless Pourtal and its officers, directors, employees, agents, licensors and content providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) resulting from your violation of these Terms, or your use of Pourtal Sites, Applications or Services.

Disputes
READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND IMPACTS HOW CLAIMS YOU AND POURTAL MAY HAVE AGAINST EACH OTHER ARE DETERMINED.
Agreement to Arbitrate
You and Pourtal agree that any claim or dispute at law or equity that has arisen or may arise between us relating in any way to this or previous versions of the Pourtal Terms, your use of Pourtal Sites, Applications or Services, or to any products sold or distributed by Pourtal or through Pourtal Sites, Applications or Services will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify and the case proceeds as an individual (non-class, non-representative) case. The Federal Arbitration Act applies to this agreement.
There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow these Terms as a court would.

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to National Registered Agents, Inc., 160 Greentree Dr., Suite 101, Dover, Delaware, 19904. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules.

The arbitration hearing will be held in the country in which you reside or at another mutually agreed location. You or Pourtal may elect to have the arbitration conducted by telephone or based solely on written submissions, which election shall be binding on you and Pourtal subject to the arbitrator’s discretion to require an in-person hearing.
The arbitrator will decide all claims in accordance with applicable law. The arbitrator shall not be bound by rulings in prior arbitrations involving other Pourtal members, but is bound by rulings in prior arbitrations involving the same Pourtal member to the extent required by applicable law. The arbitrator's award shall be final and binding and judgment on the arbitrator’s award may be entered in any court having jurisdiction.

Prohibition of Class, Representative, and Consolidated Actions
You and Pourtal agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative action. Unless both you and Pourtal agree otherwise, the arbitrator may not join more than one party’s claims, and may not adjudicate or determine any form of a representative, class, or consolidated proceeding. The arbitrator may award relief (including monetary, injunctive, and declaratory relief) only in favor of the individual party bringing the claim, if such relief is warranted by the facts and law. Any relief awarded by the arbitrator will not affect other Pourtal members.
If for any reason a claim proceeds in court rather than in arbitration both you and Pourtal each waive any right to a jury trial. You and Pourtal also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

Governing Law and Jurisdiction
Any dispute or claim relating in any way to these Terms or previous versions of these Terms, your use of any Pourtal Sites, Applications or Services, or any products sold or distributed by Pourtal or through Pourtals Sites, Applications or Services, shall be governed by and construed in accordance with the laws of the State of California without giving effect to any choice or conflict of law provision or rule.

Unless you and Pourtal agree otherwise, in the event that the Agreement to Arbitrate above is found not to apply to you or to a particular claim or dispute, any legal suit, action or proceeding arising out of or related to these Terms or previous versions of these Terms, your use of any Pourtal Sites, Applications or Services, or any products sold or distributed by Pourtal or through Pourtal Sites, Applications or Services shall be instituted exclusively in the federal or state courts located in Los Angeles, California. You agree to waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Waiver and Severability
No waiver of these Terms by Pourtal shall be deemed a further or continuing waiver of such Terms or any other term or condition, and any failure of Pourtal to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect.

United States Only
Unless otherwise specified, the Pourtal Services are presented solely for the purpose of promoting products and services available in the United States. Pourtal makes no representation that the Pourtal Services are appropriate or available for use in other locations. If you access Pourtal Services from locations outside the United States, you do so at your own risk and you are responsible for compliance with any applicable local laws.

Entire Agreement
These Terms and our Privacy Notice constitute the sole and entire agreement between you and Pourtal with respect to the Pourtal Services and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the sites.

Modifications
Pourtal reserves the right to make changes to these Terms, including the terms that apply to Gift Cards and/or the program or product ran by Pourtal, at any time. If Pourtal makes a material modification to these Terms, we will notify you by displaying a prominent announcement above the text of the Terms or at drinkpourtal.com, as appropriate, for thirty (30) days, and that will be deemed sufficient notification of such changes. Should you wish to terminate your membership due to a modification to the Terms, please contact Member Services at team@drinkpourtal.com. If you choose to continue using the Pourtal Services after receiving notice of such modification as set forth herein, you agree that by doing so you will be deemed to accept the new terms and conditions.

Travel Terms & Conditions

Booking Deposit

• You will be required to pay a deposit of 25% of the total trip amount, per person, for your booking to be confirmed. Deposits are non-refundable. If your booking is made within 60 days of the trip, the full trip payment will be due at time of booking.

  • You will receive a receipt of deposit payment once submitted. Soon after, you will receive a final payment invoice that includes the remaining fee for your trip. The final payment invoice differs from the receipt of deposit payment, and will be sent to your email by a Pourtal team member. Please refer to your invoice for final payment details.

• Final Payments

  • Payment of the balance of the trip is due at least 60 days before the departure date. If this balance is not paid on or before the due date, we reserve the right to cancel your booking.

• Cancellations

  • By attendee

    • If you cancel your booking, cancellation fees will apply. All official cancellations must be received in written form with confirm of receipt by Pourtal.

      • 60 days or more prior to departure, we will retain the deposit

      • Between 30 and 59 days prior to departure, we will retain the deposit plus 50% of the final payment

      • 30 days or less prior to departure, we will retain 100% of the deposit and final payment

    • Booking amendments

      • By booking your trip with Pourtal, you are opting to participate in the full trip itinerary. If you wish to extend your travel - the bookings and other expenses incurred will be the responsibility of the traveler. If you wish to leave the Pourtal trip/experience early, arrive late, or opt out of certain activities you will not receive a price reduction. Any amendment plans must be communicated and accepted by Pourtal before the trip.

  • By Pourtal

    • In the event that Pourtal must cancel a trip due to unforeseen circumstances, all booking payments will be refunded to attendees. Pourtal is not responsible for the refund of any expenses incurred as a result of your booking including but not limited to non-refundable flights and travel insurance.

• Trip Inclusions

  • Exclusive VIP access on wine, pisco and vermouth tastings, as well as guided activities, and expeditions

  • Private tours with locals guides and cultural experts

  • Accommodations at wineries and boutique hotels (7 nights)

  • Domestic airfare between Argentina and Chile

  • Private transportation for all day trips and excursions, including airport transfers

  • Curated meal experiences each day (the itinerary will mention any meals that will not be included or will be an additional charge, but we limit these as much as possible)

  • Direct access to wines tasted on the trip - no need to bring it back with you

  • You won’t be following someone with an umbrella flag. This trip is for small groups only - maximum of 12 guests

• Trip Exclusions

  • International airfare to and from South America

  • The purchase of wine you loved from the trip. But you will receive a special discount and the wine will arrive on your doorstep within 2 weeks after the trip

  • Hotel incidentals including room service, laundry service, and hotel bar tabs

• International Flight booking

  • After the receipt of your deposit, you will be connected to our Pourtal team to assist you in the process of booking your international flights.

  • Pourtal is not responsible in guaranteeing certain international flight prices and nor for managing attendee international flights. We will provide information and support to help you book your own flight that you purchase and manage on your own. Pourtal will ask for your final international flight information to have it on file.

• Travel Insurance

  • We highly recommend getting travel insurance in the case of cancellation or for health insurance abroad. Pourtal does not sell or manage the travel insurance as part of your trip.

• Arrival Complications

  • In the case of arrival flight delays or cancellations, the attendee is responsible for re-booking and communicating these issues and new arrival times to the Pourtal team.

• Itinerary Changes

  • Our itinerary can be subject to changes. We will send the most accurate version of the trip before departure. Within the trip, there may be moments when we need to shift specific times or activities. Your trip leader will communicate any changes clearly.

  • We ask that our travelers allow for some flexibility with the trip (including changes of daily time frames, restaurant options, etc)

• Safety & Security

  • Many national governments provide a resource list of safety issues and travel precautions involved with international travel. We recommend that you check government websites for their latest travel information before departure.

  • Every attendee is required to comply with the laws, customs, foreign exchange and drug regulations of all countries visited. Any use or transport or illegal drugs is strictly prohibited on the trip.

  • When travelling on a group trip, please note that your trip leader has the authority to amend or cancel any part of the trip itinerary if it is deemed necessary due to safety concerns.

  • During our trip you will have some free time to relax and explore at your leisure. While your trip leader will assist you with options available, we are not responsible for the quality or safety of these activities. Please use good judgment when selecting an activity in your free time.

  • Although the cities visited on tour are generally safe during the day, there can be risks to wandering throughout any major city at night. It is our recommendation to stay in small groups and to take taxis to and from restaurants, or during night time excursions.

• Eligibility

  • All attendees must be 21 years old or older.

  • Pourtal requires guests to be in good health and able bodied and able to complete moderate physical activities due to the nature of our activity based itinerary. We are able to provide details on mandatory health requirements; however, it is your responsibility to ensure that you obtain proper and detailed medical advice at least two months prior to travel for the latest health requirements and recommendations for your destination. You are also responsible for bringing any medications with you on the trip that are needed.

• Trip Authority

  • Our trips are run by a trip leader from the amazing Pourtal team. The decisions of the group leader are final. If you fail to comply with the group leader’s direction, he/she has the right to direct you to leave the trip immediately with no refund.

• Travel Recommendations

  • We are happy to provide pre or post-trip recommendations for extended travel. Pourtal, however, is not responsible for quality of these recommendations nor booking requirements or costs associated.

• Passports & Visas

  • You will be asked to provide a copy of your passport for your booking. All information will be saved privately and will not be shared. If there are Visas required for your travel, we will inform you of the parameters upon time of booking.

• Acceptance of Risk

  • The acceptance of risk, liability release, and other important information is included in our Waiver-Liability Release From. All travelers must sign and return the document prior to final payment.

• Photos and Marketing

  • You confirm that Pourtal has permission to use images of you taken during the trip for advertising and promotional purposes in any medium we choose.

• Privacy Policy

  • Any personal information that we collect about you may be used for any purpose associated with the operation of a Trip or to send you marketing material in relation to our events and special offers. The information may be disclosed to our team, service providers or other suppliers to enable us to operate the Trip. We will otherwise treat your details in accordance with our privacy policy (available for viewing on our Website here.

You can contact us at team@drinkpourtal.com with any questions.